Patients & Visitors

Emergency Room

Emergency room services are available 24/7

Clinic Hours

Visiting Hours and Guidelines

To protect our patients, staff, and community we have suspended all visitation until future notice. Exceptions can be made for special circumstances and minors. Pease contact the hospital for a full list of exceptions. 

The information presented below covers a wide range of hospital services and policies. If you need additional information, please call us at (580) 782-3353 ext 221. We will do our best to resolve any difficulties that might arise while you are here or pass along any suggestions or compliments that you may have.

  • The Hospital shall allow open visitation hours visiting hours seven (7) days a week.
  • Visitor needs are accommodated whenever possible to enhance the patient experience and needs.
  • Adults shall accompany children under twelve years of age when visiting the patient care areas at all times. Visitation by children may be restricted based upon the patient’s condition and circumstances as deemed appropriate by the physician or House Supervisor.
  •  Visitation may be restricted or terminated for:
    •  non-compliance with established policies;
    • patient’s medical condition;
    • emergency situations;
    • infection control issues;
    • visitation may interfere with the care of other patients;
    • the hospital is aware of an existing court order restricting contact;
    • visitors engage in disruptive, threatening, or violent behavior of any kind;
    •  the patient or patient’s roommate needs rest or privacy
    •  the patient is undergoing care interventions (while there are valid reasons for limiting visitation during a care intervention, the hospital will try to accommodate the needs of any patient who requests that at least one visitor be allowed to remain in the room to provide support and comfort)
  • The hospital shall not restrict, limit, or otherwise deny visitation privileges based on race, color, national origin, religion, sex, gender identity, sexual orientation or disability.
  • The hospital must ensure that all visitors enjoy full and equal visitation privileges consistent with patient preference.

FAQ

Frequently asked questions about our billing processes and other pertinent information about your stay at MRMC.

What am I responsible to pay when I visit the hospital?

You are responsible for your co-pay and your remaining deductible. Self-Pay Patients are responsible for self-pay pricing. Please contact us at (580) 782-3353 for additional information.

I have insurance, why am I receiving a bill?

If you receive a bill and you have insurance, you may owe a balance because of your co-Ins, co-pay, and/or deductible.

What is Co-Insurance, Co-Pay, and Deductible?

Co-Insurance is the percentage of costs of a covered health care service you pay after you pay your deductible.

How it works: You’ve paid $1,500 in health care expenses and met your deductible. When you go to the doctor, instead of paying all costs, you and your plan share the cost. For example, your plan pays 80 percent. The 20 percent you pay is your coinsurance.

The Deductible is the amount you pay for health care services before your health insurance begins to pay.

How it works: If your plan’s deductible is $1,500, you’ll pay 100 percent of eligible health care expenses until the bills total $1,500.

Co-pay is a fixed amount you pay for a health care service, usually when you receive the service. The amount can vary by the type of service.

How it works: Your plan determines what your copay is for different types of services, and when you have one. You may have a copay before you’ve finished paying towards your deductible. You may also have a copay after you pay your deductible, and when you owe coinsurance.

Can I set up a payment plan?

Yes. Call (580) 782-3353. Our billing team will set you up on a payment plan.

Who do I call with questions about my bill?

Please contact our billing office (580) 782-3353.

Hospitals and Doctors Charge Separately

Once you are discharged from the hospital, you may receive a separate bill from the physician, anesthesiologist, or emergency department physician. These physicians are not employees of the hospital.

If you have questions about the cost of a medical procedure, please call our Business Office Director at (580) 782- 3353 and we will be happy to help you.

Outpatient Admittance

Outpatient registration hours are Mon – Fri; from 8:00 am until 5:00 pm.

Radiology

For outpatient radiology services you can check in at the front desk or call (580) 782.3353 to schedule a procedure.

Lab Services

We do not require appointments for lab services. Therefore, patients can check in directly at the front desk. For questions, please call (580) 782-3353.

Physical & Occupational Therapy

If you are interested in our outpatient rehabilitation services please call (580) 782-3353 to schedule an appointment.

Wound Care

Our wound care services do not require a referral. Call (580) 782-3353 for a consultation. 

Senior Counseling Services

Our Strong Mind Program is for aging adults (55+)who are struggling to cope with life’s challenges. For availability, call (580) 782-3353.

Swing Bed Admittance

Our goal is to provide a seamless transition for our swing bed patients and their families. 
 
All admissions are coordinated through our Case Management department, Monday through Friday, 8 a.m. to 5 p.m. You can contact our Case Managers at (580) 782.3353 Ext. 233
 
After hour and weekend swing bed admissions are coordinated through the charge nurse and hospitalists on staff. They can be contacted by calling our main number, (580) 782.3353, and speaking with the operator.
 
During their stay, the patient’s assigned case manager and hospitalists will keep your family informed of any significant changes in care or patient status. If you have questions, please call us. 

You will need to bring a small number of personal items to the hospital, such as pajamas, robe, slippers, and personal toilet articles including cases for glasses, contact lenses, hearing aids and dentures. If you don’t have these items, we can provide them for you. If you bring with you or any of the prior mentioned items are brought to you after your admission, please make sure your nurse is aware that you have them in your possession. These items are your responsibility. Mangum Regional Medical Center can’t be held responsible for lost items, but we will do everything we can to help you protect your personal items. Bring your driver’s license, insurance card, claim forms, and your co-pay and deductible amounts.

Do not bring watches, jewelry, cash or other valuables to the hospital. If you bring your personal medications with you, you will need to give them to your nurse to be stored until your discharge. Your physician and the hospital pharmacy will provide all of your medication while you are in the hospital. There may be instances when we don’t stock a particular medication or a particular strength of medication and may need to use your personal medications at no cost to you. However, it is important to provide your physician with a list of all medications that you are currently taking including strengths and frequency.

When you are medically ready to leave the hospital, your physician will write a discharge order on your medical chart. Your nurses and your physician will discuss discharge information with you, including special diets, medications and limitations on your activities. You will be given written discharge instructions for reference after discharge. The case manager will assist you in making arrangements for home care or other community services, if needed. Your physician will let you know if an office visit is necessary after discharge.

Be sure to check your room for all personal belongings and reclaim any valuables from the hospital safe. When your transportation arrives, please allow your nurse to escort you from the hospital.